FAQ’s

Shopping Basics

Belgian Yum is a small home-based bakery that offers a delicious assortment of Belgian treats by talented Belgian. We specialize in authentic Belgian waffles, Belgian cookies, and Belgian chocolate. All our products are made using only all-natural ingredients, ensuring freshness, and are free from preservatives and GMOs.

Absolutely! At Belgian Yum, we take pride in the traditional methods used to prepare our baked goods. Our talented bakers carefully craft each item by hand, ensuring the highest quality and taste. You can enjoy the wholesome goodness of homemade treats delivered straight to your doorstep.

Belgian Yum is dedicated to providing you with an authentic Belgian experience. We use traditional recipes passed down through generations to create our waffles, cookies, and chocolate. Additionally, we prioritize using only all-natural ingredients, ensuring our products are fresh, flavorful, and free from preservatives and GMOs.

While our primary focus is on creating delicious Belgian treats, we understand the importance of accommodating dietary needs. We offer a range of options so everyone can indulge in the mouthwatering flavors of Belgium. Please check our product descriptions or contact our customer support for specific dietary information.

Maintaining the freshness of our products is of utmost importance to us. We bake everything to order, ensuring that each item is prepared just before it is shipped to you. Our packaging is carefully designed to preserve the quality and flavor of our treats during transit, so you can enjoy them at their best.

Absolutely! We understand that everyone has unique preferences. While our standard offerings are incredibly delicious, we also provide options for customization. Whether you’d like to add a special message, personalize your packaging, or request specific ingredients, we are happy to accommodate your requests. Please contact our customer support to discuss your customization needs.

Payments

We accept various payment methods to ensure convenience for our customers. You can securely complete your purchase using major credit cards such as Visa, Mastercard, American Express. Rest assured that your payment information will be handled with the utmost care and security.

Placing an order with Belgian Yum is quick and easy. Simply browse our website, select the items you desire, and add them to your cart. Proceed to the checkout page, where you can review your order and provide your shipping information. Once your order is confirmed, our bakers will get to work, and your treats will be on their way to you in no time!

We strive for complete customer satisfaction, and if you encounter any issues with your order, we’re here to help. Please reach out to our dedicated customer support team, and we’ll promptly assist you in resolving any problems or concerns you may have.

Shipping

Currently, all Belgian Yum products are shipped within the United States only.

No, currently, we only provide shipping within the United States. We apologize for any inconvenience this may cause.

Once your order is placed, we will begin preparing your homemade treats with care and attention to detail. You can expect your order to be shipped within 2-3 business days. After that, delivery times may vary depending on your location within the United States. You will receive a confirmation email with tracking details once your order is dispatched.

Yes. It must be done within 1h of placing the order.